POST EVENT FOLLOW UP PROCEDURES
FOR SUPERVISORS/SOLO STAFFERS
As a reminder plead be sure that you always follow up with the Event Planner whom you are running an event for (if they are not onsite with you) upon completion of their event.
It is essential that this post event follow up happens, so that the planner can go back to their client equipped with the knowledge of the event execution so that they can properly finalize the tail end of their portion of service.
When you're signing out for an event, please do so by clicking the link included in the applicable staff list email we send you each night before an event. Additionally, please send a brief, client appropriate email to the event planner of your shift (with cc to the office team) to give us all a well worded [client appropriate] breakdown of the event (eg. “Mary was happy and her guests were delighted at the food and service. A vase was broken during teardown but all was cleaned up and Mary was understanding – food was left packaged in the fridge and rentals stacked in the garage. Sign off 10PM) NO VENTING of course – send that to office in private email please.
We appreciate your help keeping us in the loop!