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Based on Ontario’s Stage 3 reopening plan, physical distancing remains a requirement for all people who are not from the same household or social circle.


  • If an event is hosting a group of people who are from the same household or social circle, we’ve asked clients to indicate that in the “Special Instructions” area of their request form so that we may accommodate those looser service restrictions accordingly. The concern for high touch surfaces is mitigated by the fact that these guests will have been quarantining together, and we are happy to adjust our service to reflect that.


  • Indoor gatherings are limited to 50 ppl or less.*NEW* This number DOES NOT include staff, performers & crew hired to provide services during the event, unlike Stage 2.


  • Outdoor gatherings are limited to 100 ppl or less.  *NEW* This number DOES NOT include staff, performers & crew hired to provide services during the event, unlike Stage 2.


  • Hand sanitizing stations should be set up at all entry points of the event to ensure all attendees (guests and staff) sanitize their hands upon entering the event space.


  • Disposable Masks and Gloves should be provided onsite for guests and for staff as needed. Staff are expected to have their own PPE kit, but these items should also be onsite as needed.


  • Handwashing stations should be provided for staff and guests. Staff MUST wash or sanitize hands every time they come into contact with public items.


  • Physical Barriers - Staff  should have the ability to practice social distancing from guests, either with physical barriers (eg. plexiglass or stanchions to separate guests from staff when serving at the bar, or at the buffet etc.) or by serving guests while maintaining a 6 foot distance.


Physical Distance - Staff should have the ability to practice social distancing from each other, and other people working on site, by providing and maintaining 6 foot distance in the kitchen, bussing areas, and staff storage/changing area.


In harmony with the general guidelines provided by the province of Ontario above, we encourage the following provisions in order to assist our clients in keeping their events as safe as possible throughout Stage 3.

  • SAFETY GREETER: This role will greet guests at the entry to an event and provide instructions to guests on the applicable COVID policies in place to keep everyone safe and on the same page during this particular event. 

  • “CONDIMENTOR”/ DEDICATED TABLE SERVICE: This role will be in charge of dispensing individual condiments/refilling water/wine/coffee and french bread service - ensuring no items are left on table (potentially becoming a high touch surface) and that they are cleaned & sanitized in between uses

  • SANITATION TEAM/WAITSTAFF: This role will be responsible for keeping all high touch surfaces and multi-use spaces clean throughout the event - habitually, this would be our waitstaff in charge of this throughout the event, but there may be times when staff are just designated to help sanitize throughout the duration of an event


The following are recommendations we’re passing along to our clients and colleagues - these are considered “best practices” but their usage will differ on an event by event basis.


  • Contact Tracing - We’re asking our clients to consider recording each patron’s name and contact information to support effective contact tracing (in the event of an outbreak)


  • Hors D’oeuvres - We’re asking our clients to consider pre-packaged hors d’oeuvres whenever possible, so that each guest receives their own individual, sanitary portion of food during passed service.


  • Table Settings - If pre-setting flatware on the table prior to dinner service, we’re asking our clients to consider limiting guest access to the dining room until guests take their seats.


  • Staff Ratios - Due to the ever changing nature of this pandemic, our recommended staffing ratios will continue to be subject to change on an event by event basis. 


  • Physical Distance - We’re asking our clients to enable physical distancing by redesigning spaces/interactions and implementing flow management


  • Event Flow - We’re asking our clients to stagger guest arrival & seating times to prevent lineups. Or, use floor decals and signage to assist with the flow of guests. 


  • Coat Check - If clients are planning to offer a coat check, we’re asking them to consider making it self-serve to avoid cross contamination. 


  • Beverage top-ups -  Please endeavour not to touch glassware/coffee cups when refilling beverages on event.


  • Table Setting: We’re asking our clients to arrange tables and chairs so that a 6 foot/2 metre distance is maintained between each dining party. 


  • Clearing & Bussing: We’re asking our clients to consider having rentals come with additional bags so that after our staff have cleared tables and placed them back into the crate, they can be sealed to limit further contamination. 


  • Buffet Service - We encourage having a serviced buffet to eliminate all high touch surfaces, with either a plexiglass barrier between service staff and guests or an additional table/stanchion barrier to keep physical distance between service staff and guests.


  • Guest Arrival Times - We’re asking our clients to stagger guest arrival times to prevent lineups/bottlenecking


  • Bartending - Bartenders must provide their own tools - sanitize at top of shift and throughout the shift. Avoid sharing products or tools between workstations and if sharing is required, clean and disinfect products and tools between users. When product divvied up - must wash hands before and after disbursement of product.


  • Breathing Breaks - Staff are encouraged to be given hourly “breathing breaks” where they can take off their masks (preferably outside if easily accessible) as wearing masks for extended periods of time does hamper one’s oxygen intake.

*Disclaimer & Assumption of Risk *

Core Event Staff has put in place preventative measures to reduce the spread of COVID-19; however, while we endeavour to keep our staff members, guests and clients safe through these policies, our policies do not guarantee elimination of the potential risk of contracting COVID-19 (or any other illness) . Each Core staff member by agreeing to a shift with Core, acknowledges the contagious nature of COVID-19 and voluntarily assumes the risk that they may be exposed to and/or infected by COVID-19 when on event.




In an effort to keep our Core team and the people we serve safe and healthy as we return to work, we are implementing a new uniform cleaning policy. Your uniform must be washed after each shift completed with Core, to prevent any cross contamination between work spaces.



In an effort to keep our Core team and the people we serve safe and healthy as we return to work, and to maintain a polished and professional look, we are implementing a new BYO (bring your own) black cloth mask policy. Your black cloth mask must have no logos, and must be washed or changed after each shift completed with Core, to prevent any cross contamination between work spaces. Black cloth masks are readily available from CanadianTire, Old Navy, and a slew of local businesses and individuals for less than $15 each.


In an effort to keep our Core team and the people we serve safe and healthy as we return to work, you will be required to complete a COVID pre-screening form prior to each and every shift you complete with Core. A link to this screening form will be sent to you along with your CORE STAFF LIST, the night before your shift. Please note - if we do not receive your completed COVID PRE SCREENING online form, you will not be permitted to attend your shift.



We kindly ask that each client provide us with a document of their COVID-SAFE plans for each particular request, which will then be passed on to our staff

If you are onsite with the CORE team and you are genuinely concerned about health and safety protocols not being followed by either a client, their event/guests or a member of the Core team, please do not hesitate to speak with your onsite supervisor so they can assess and call the office if need be!

We appreciate your help in keeping our team members, event partners and guests, COVID safe!



How to use a mask graphic:


And another great resource for wearing a non-medical mask


Handwashing Graphic:

How to remove disposable gloves video

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